Scope and operator

mirestano.com is operated by Guangzhou Haoxin Department Store Co., Ltd. This policy covers information processed in connection with the online store, including browsing, purchases of reading and desktop products, fulfillment, support, returns, and refunds.

Information you provide

You may provide your name, billing and shipping addresses, email address, phone number, order details, return or refund information, and customer-service messages. You may also submit photographs to explain damaged products, missing parts, or delivery concerns.

Product and order records

We process selected products, variants, quantities, order identifiers, transaction status, delivery details, and related records needed to administer purchases. For example, a support request may identify a monitor stand, reading support, or desk accessory involved in an order.

Photographs and support details

When sending images of your workspace or a product problem, include only what is reasonably necessary. Avoid exposing confidential documents, computer-screen content, payment credentials, or other people’s personal information.

Automatically collected information

Technical information may include IP address, browser type, device details, viewed pages, cart activity, referral information, approximate location derived from technical data, session information, and cookie identifiers.

Store administration

Cookies and similar technologies

Cookies may support cart functionality, checkout, preferences, security, site performance, and analytics. Where non-essential technologies require consent, their use is subject to the applicable choice. Browser settings can also manage cookies, although disabling essential functions may affect shopping.

Analytics and advertising

Where enabled, analytics may help explain website usage, navigation, and technical performance. Advertising or measurement technologies, if used, are subject to applicable notice, consent, and opt-out requirements. Available privacy controls and applicable requests may be used to manage relevant choices.

Payment processing

Available methods include PayPal, Visa, eligible Credit / Debit Cards, Apple Pay, and Google Pay where presented at checkout. Sensitive payment credentials are processed through applicable payment systems. Customer Support does not need your complete card number, CVV, payment password, or authentication code.

Service providers

Information may be shared as reasonably necessary with providers supporting ecommerce, hosting, payments, fulfillment, logistics, analytics, fraud prevention, and customer service. Disclosures support the relevant function and are subject to applicable requirements.

Shipping providers

Recipient information, delivery addresses, contact details, and necessary shipment data may be provided to fulfillment partners and carriers to prepare, transport, and deliver products.

Fraud prevention and legal disclosures

Information may be processed to detect suspicious transactions or unauthorized activity. Disclosures may also be made where reasonably necessary to comply with applicable law, lawful requests, court orders, or other legal obligations, or to protect legal rights.

Business transfers

If relevant business assets are reorganized, transferred, merged, or sold, information may be transferred as part of that transaction where permitted by law and subject to appropriate privacy obligations.

Retention

Information is retained for as long as reasonably necessary for the relevant purpose, including purchases, accounting, customer support, disputes, fraud prevention, and legal obligations. Different categories of records may have different retention needs.

International processing

Providers may process information in jurisdictions different from your location. Where required, appropriate safeguards apply to international transfers. Contact us if you need information about a relevant transfer or safeguard.

Information security

Reasonable administrative, technical, and organizational measures are used to protect information. No method of internet transmission or electronic storage can be guaranteed completely secure.

Applicable privacy rights

Depending on your location and applicable law, you may have rights to access, correct, delete, receive a copy of, restrict, or object to certain processing. Consent withdrawal, marketing opt-out, and other rights concerning covered advertising or sharing activities may also apply.

Privacy requests

Send requests to service@mirestano.com. We may request information reasonably necessary to verify your identity and locate relevant records. Requests are addressed under applicable legal requirements; some information may need to be retained for legal or transaction purposes.

Communications preferences

Where marketing communications are offered, available unsubscribe or opt-out methods may be used. Necessary transactional communications relating to purchases, delivery, or customer-service requests may still be sent.

Children’s privacy

The store is intended for general ecommerce use and is not designed to knowingly collect children’s information where parental authorization would be required. Contact us if you believe such information has been submitted improperly.

Third-party links

External websites and services operate under their own privacy practices. Review their policies before providing information to them.

Policy updates

This policy may change to reflect operational, technical, or legal developments. The update date identifies the current published version. Material changes are communicated where required by applicable law.